Treedefi Helpdesk

Welcome to the Helpdesk

Here you can find many resources to solve your problems and to answer your questions.
If you have any, simply type your query in the search box and browse through our extensive knowledge base, FAQ, and White Paper.

Please keep in mind that the question you have might have already been answered.
So, don't hesitate to search for it first!
However, if you can't find what you're looking for, don't worry. Our support team is always here to help you.
Just click on the support button to open a ticket, and we’ll make sure to reach out and help you as soon as possible.

Powered by Jira Service Management
{"xsrfToken":"665456ad86c97b555ee99caa5e45fefbdbfef094_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7fe2ec07-b3a0-4b08-a901-3827cf0615da/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTEyZTQ5Yy0xY2Q1LTQ2MTEtOWQzYy1kM2Y5NGFlOTlkYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdmZTJlYzA3LWIzYTAtNGIwOC1hOTAxLTM4MjdjZjA2MTVkYSI6WyJyZWFkIl19LCJleHAiOjE3NDM4ODIyNTMsIm5iZiI6MTc0Mzg4MTY1M30._dKoPy56hcHbGRhZ9XzGrszdH5zeSnkk6XREPG_Gzag&client=7a12e49c-1cd5-4611-9d3c-d3f94ae99dc6&mode=fit","logoId":"7fe2ec07-b3a0-4b08-a901-3827cf0615da","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Helpdesk","sharedPortalName":"Treedefi Helpdesk","userInitialAnnouncementMessageWiki":"<p>Here you can find many resources to solve your problems and to answer your questions. <br> If you have any, simply type your query in the search box and browse through our extensive knowledge base, FAQ, and White Paper.</p>\n<p>Please keep in mind that the question you have might have already been answered.<br> So, don't hesitate to search for it first!<br> However, if you can't find what you're looking for, don't worry. Our support team is always here to help you.<br> Just click on the support button to open a ticket, and we’ll make sure to reach out and help you as soon as possible.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Helpdesk","sharedPortalName":"Treedefi Helpdesk","announcementMessage":"Here you can find many resources to solve your problems and to answer your questions. \nIf you have any, simply type your query in the search box and browse through our extensive knowledge base, FAQ, and White Paper.\n\nPlease keep in mind that the question you have might have already been answered.\nSo, don't hesitate to search for it first!\nHowever, if you can't find what you're looking for, don't worry. Our support team is always here to help you.\nJust click on the support button to open a ticket, and we’ll make sure to reach out and help you as soon as possible.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#78aa4b","helpCenterTitleColor":"#f9faf7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/99ce95e4-692e-48fd-b008-475b3bbb4681/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTEyZTQ5Yy0xY2Q1LTQ2MTEtOWQzYy1kM2Y5NGFlOTlkYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5Y2U5NWU0LTY5MmUtNDhmZC1iMDA4LTQ3NWIzYmJiNDY4MSI6WyJyZWFkIl19LCJleHAiOjE3NDM4ODIyNTMsIm5iZiI6MTc0Mzg4MTY1M30.CFBFCrReYZ4wxgmJ0CqnBVndMANVszI3iIfs5IPLgvI&client=7a12e49c-1cd5-4611-9d3c-d3f94ae99dc6&height=300&mode=fit","bannerMediaApiFileId":"99ce95e4-692e-48fd-b008-475b3bbb4681","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=treedefihelpdesk","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"665456ad86c97b555ee99caa5e45fefbdbfef094_lout","baseUrl":"https://treedefihelpdesk.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://treedefihelpdesk.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7a12e49c-1cd5-4611-9d3c-d3f94ae99dc6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c391c086e82948b39bc386f7f3b62403","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}