{"xsrfToken":"62e81c2ad97876df0050c89573cb084190be5b4f_lout","branding":{"id":"4","key":"tdh01","name":"Treedefi Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7fe2ec07-b3a0-4b08-a901-3827cf0615da/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTEyZTQ5Yy0xY2Q1LTQ2MTEtOWQzYy1kM2Y5NGFlOTlkYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdmZTJlYzA3LWIzYTAtNGIwOC1hOTAxLTM4MjdjZjA2MTVkYSI6WyJyZWFkIl19LCJleHAiOjE3MzY2Nzg5MzUsIm5iZiI6MTczNjY3ODMzNX0.KgIXMm19xWzT6ySVFpmSGleVWkOWiEZi9iV-uqkEpm4&client=7a12e49c-1cd5-4611-9d3c-d3f94ae99dc6&mode=fit","logoId":"7fe2ec07-b3a0-4b08-a901-3827cf0615da","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Helpdesk","sharedPortalName":"Treedefi Helpdesk","userInitialAnnouncementMessageWiki":"<p>Here you can find many resources to solve your problems and to answer your questions. <br> If you have any, simply type your query in the search box and browse through our extensive knowledge base, FAQ, and White Paper.</p>\n<p>Please keep in mind that the question you have might have already been answered.<br> So, don't hesitate to search for it first!<br> However, if you can't find what you're looking for, don't worry. Our support team is always here to help you.<br> Just click on the support button to open a ticket, and we’ll make sure to reach out and help you as soon as possible.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Helpdesk","sharedPortalName":"Treedefi Helpdesk","announcementMessage":"Here you can find many resources to solve your problems and to answer your questions. \nIf you have any, simply type your query in the search box and browse through our extensive knowledge base, FAQ, and White Paper.\n\nPlease keep in mind that the question you have might have already been answered.\nSo, don't hesitate to search for it first!\nHowever, if you can't find what you're looking for, don't worry. Our support team is always here to help you.\nJust click on the support button to open a ticket, and we’ll make sure to reach out and help you as soon as possible.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#78aa4b","helpCenterTitleColor":"#f9faf7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/99ce95e4-692e-48fd-b008-475b3bbb4681/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTEyZTQ5Yy0xY2Q1LTQ2MTEtOWQzYy1kM2Y5NGFlOTlkYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5Y2U5NWU0LTY5MmUtNDhmZC1iMDA4LTQ3NWIzYmJiNDY4MSI6WyJyZWFkIl19LCJleHAiOjE3MzY2Nzg5MzUsIm5iZiI6MTczNjY3ODMzNX0.8AN0qrr3YReWYLNE5n-Xk76CvwtOuWoQaFMcVv-iH0M&client=7a12e49c-1cd5-4611-9d3c-d3f94ae99dc6&height=300&mode=fit","bannerMediaApiFileId":"99ce95e4-692e-48fd-b008-475b3bbb4681","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"tdh01","projectId":10004,"serviceDeskId":4,"name":"Treedefi Helpdesk","description":"<p>You can raise a request for Treedefi Helpdesk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"45","name":"Absorption Sale","descriptionHtml":"","callToAction":"Absorption Sale","introHtml":"<p>Absorpion sale request</p>","icon":10489,"iconUrl":"https://treedefihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[12],"key":""},{"id":"41","name":"Support","descriptionHtml":"<p>To better assist you, kindly provide your wallet address.</p>","callToAction":"Support","introHtml":"<p>support activities for the use of platform functionalities</p>","icon":10550,"iconUrl":"https://treedefihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[12],"key":""},{"id":"37","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here</p>","icon":10549,"iconUrl":"https://treedefihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"40","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://treedefihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"38","name":"Request support","descriptionHtml":"","callToAction":"Request support","introHtml":"<p>Submit a support request</p>","icon":10491,"iconUrl":"https://treedefihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"39","name":"Submit an incident","descriptionHtml":"","callToAction":"Submit an incident","introHtml":"<p>Submit an incident or problem</p>","icon":10540,"iconUrl":"https://treedefihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[45,41]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TDH01","userLanguageHeader":"","userLanguageMessageWiki":"<p>Here you can find many resources to solve your problems and to answer your questions. <br> If you have any, simply type your query in the search box and browse through our extensive knowledge base, FAQ, and White Paper.</p>\n<p>Please keep in mind that the question you have might have already been answered.<br> So, don't hesitate to search for it first!<br> However, if you can't find what you're looking for, don't worry. Our support team is always here to help you.<br> Just click on the support button to open a ticket, and we’ll make sure to reach out and help you as soon as possible.</p>","defaultLanguageHeader":"","defaultLanguageMessage":"Here you can find many resources to solve your problems and to answer your questions. \nIf you have any, simply type your query in the search box and browse through our extensive knowledge base, FAQ, and White Paper.\n\nPlease keep in mind that the question you have might have already been answered.\nSo, don't hesitate to search for it first!\nHowever, if you can't find what you're looking for, don't worry. Our support team is always here to help you.\nJust click on the support button to open a ticket, and we’ll make sure to reach out and help you as soon as possible.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTEyZTQ5Yy0xY2Q1LTQ2MTEtOWQzYy1kM2Y5NGFlOTlkYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY2Nzk1MzUsIm5iZiI6MTczNjY3ODMzNX0.gNkrVKfSvgDQ6ZmzMQIsvB6b0CBw82pn5vxP2bKXUgU","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"7a12e49c-1cd5-4611-9d3c-d3f94ae99dc6","tokenDurationInMins":20}},"reqCreate":{"id":41,"projectId":10004,"form":{"name":"Support","descriptionHtml":"<p>To better assist you, kindly provide your wallet address.</p>","callToAction":"Support","intro":"<p>support activities for the use of platform functionalities</p>","instructions":"<p>To better assist you, kindly provide your wallet address.</p>","icon":10550,"iconUrl":"https://treedefihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Request summary","description":"Summarize your request","descriptionHtml":"<p>Summarize your request</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Describe your request","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10065","fieldConfigId":"10168","label":"Wallet Address","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/41","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/41","calendarParams":{"firstDay":0,"date":"2025-01-12T11:38:55+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTEyZTQ5Yy0xY2Q1LTQ2MTEtOWQzYy1kM2Y5NGFlOTlkYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY2Nzk1MzUsIm5iZiI6MTczNjY3ODMzNX0.gNkrVKfSvgDQ6ZmzMQIsvB6b0CBw82pn5vxP2bKXUgU","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"7a12e49c-1cd5-4611-9d3c-d3f94ae99dc6","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}